Veterinary Receptionist

Job description

Cole Park Veterinary Hospital is a well-established, AAHA accredited, small animal practice in Chapel Hill, NC. We are looking for a receptionist to join our team. Our hospital boasts an enjoyable working environment with great leadership and excellent support staff. This is a full-time position, weekends and holidays are required. Applicants must be a team player with a positive attitude and a strong work ethic. Must be self-motivated, have good communication skills, be detail-oriented, and be committed to delivering exceptional service to our clients and their pets. Priority will be given to applicants with experience working in a veterinary hospital.

Job Responsibilities:

• Greet clients and their pets warmly, ensuring a positive first impression
• Schedule appointments, manage the appointment calendar, and confirm appointments
• Maintain accurate and up-to-date client and patient records, including medical history and vaccination records.
• Answer phones, respond to inquiries, and relay messages to appropriate staff members.
• Process payments for services rendered, including handling cash, credit cards, and other payment methods.
•  Provide clients with information about pet care, vaccinations, and other services offered by the hospital.
• Assist veterinary staff with various tasks, such as data entry and maintaining a clean and organized reception area.
• Help with the inventory of office supplies, reordering as needed.
• Excellent communication and interpersonal skills, with a passion for providing exceptional customer service.
• Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
• Proficiency in using computer systems, including practice management software and Microsoft Office Suite.
• Comfortable interacting with animals of all types and sizes.

Benefits:

• Medical, Dental, and Vision Insurance
• 401k
• 401k Matching
• Employee Discounts
• Paid Time Off
• Employee Assistance Program

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada.  Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life. 

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next 

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life. 

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.