Veterinary Receptionist

Veterinary Receptionist

Location: 2064 Deer Park Ave, Deer Park, NY 11729
Pay Range: $16 - $22 per hour (depending on skill level, experience, and relevant education)
Hours: Part-time or Full-time, flexible schedule

Job Summary: At Park Hills Animal Hospital, A PetOne Veterinary Hospital, we believe that our receptionists are the heart of our practice. As a Veterinary Receptionist, you’ll be the first and last point of contact for our clients, making your role crucial to creating a positive experience. You’ll greet clients and their pets, manage appointment schedules, handle payments, answer phones and emails, and ensure that our clients feel valued and cared for. We’re looking for someone with a positive, friendly attitude who can manage situations with tact and kindness.

Key Responsibilities:

• Greet clients and their pets as they arrive at the hospital.
• Answer phone calls, which may involve scheduling appointments, answering questions, and screening for service needs. 
• Handle incoming and outgoing mail and email.
• Process payments for visits, medications, and food; handle any late payments.
• Document and maintain client information, service data and other pertinent information within business operations software.
• Ensure a welcoming and organized reception area.
• Provide excellent customer service and help maintain a positive client experience.

Qualifications:

• No prior experience is needed, but a willingness to learn is essential. Previous experience is a plus.
• Must be computer savvy and possess strong customer service skills.
• A friendly, positive attitude and the ability to diffuse situations are key.

Work Hours:

• This is a part-time or full-time position with flexible hours.
• Availability to work evenings and Saturdays is a plus, but not required.
• Our hours are: Mon, Weds, Fri 8am - 5pm. Tues & Thurs 8am - 8pm. Sat 8am - 2pm.

Work Environment:

• Fast-paced, friendly, and team-driven atmosphere.
• We are a small team, so the ability to work well with others is essential.

Benefits:

• Veterinary service discounts for staff pets
• Health Benefits (no health benefits for part-time workers).

About Us: Park Hills Animal Hospital, A PetOne Veterinary Hospital, is committed to our mission, "Where pets are family and their care is our priority." Our core values are compassion, integrity, communication, and excellence. We are a small, close-knit team dedicated to providing top-notch care to our patients and a welcoming environment for our clients. If your views align with our mission and values, we encourage you to apply today! Check us out on instagram to get a feel for our team @parkhillsanimalhospital

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada.  Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life. 

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next 

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life. 

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.