Veterinary Assistant/Receptionist

Job description

The Ark Veterinary Clinic is looking to add new teammates to our incredible growing team!

Job Duties for Reception include but are not limited to:  providing outstanding client care including client education, answering telephones, greeting and assisting clients, gathering client and patient information, keeping clients up to date on their pet’s status, filling medications, and conducting efficient client check-in and checkout, scanning and uploading documents to the patient's chart, incoming emails and text messages.

Job Duties as a Veterinary Assistant include but are not limited to:  Assisting with patient care and treatment.  Restraining animals during blood-draws and nail-trims. Aiding with routine diagnostic tests (i.e. Taking radiographs, running bloodwork, reading and reporting certain test results with the Veterinarian).  Administering vaccines and/or medications under Veterinarian/Vet Tech supervision  Maintaining & sterilize surgical instruments/equipment. Maintaining inventory and stocking. Cleaning/Disinfecting cages, kennels, exam and treatment areas of hospital.  Ensuring that all estimates are signed when interacting with all clients. Depending on experience: Monitoring hospitalized pets/ Monitoring/aiding in caring for animals after surgery.

Preference will be given to individuals who have worked in the veterinary field. Surgical experience a plus.

Candidates should be warm and welcoming to our clients as they are the main face of the clinic and responsible for the majority of client communication to the team.

Our hospital culture is rooted in respect for each teammate, and for our community. We love pets and are looking for someone to join us who will provide excellent care and compassion while wanting to help us to continue to foster a positive working environment.'

The Ideal candidate will have or be willing to cross-train as a Receptionist and a Veterinary Assistant. 

At least 18 months in the veterinary field is a plus. 

Four 9-9.5 hour shifts a week with the willingness to cover if necessary. Ability and willingness to work rotating weekends is mandatory. 

Medical benefits, and industry discounts included for Full-Time positions

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada.  Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life. 

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next 

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life. 

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.