Client Services Representative

Woodburn Veterinary Clinic is searching for a full time Client Care Representative (Receptionist) who is willing to potentially also work some hours at our sister clinic in Canby. Must be available to work 3-4 full days per week (30 hour/week minumum) from 7:30a-6:30p. We are open M-F and not open on the weekends. 

Qualifications

• Experience in front desk at a Veterinary Clinic or simular pet related positions is required for this job
• Experience with dogs and cats in a professional or clinic setting is critical (can be volunteer work)
• Enjoys working with people and diverse clients
• Is caring, friendly, efficient with an eye to details
• Creates a warm and welcoming impression
• Critical thinking skills are a must for this position
• Remains professional and courteous while handling multiple tasks with many interruptions

Benefits

• Woodburn Veterinary Clinic offers a competitive wage
• Benefits include health insurance, dental & vision optional
• Paid time off accrual (PTO) 
• Employer contribution retirement plan
• Employer paid uniform allowance 
• Veterinarian Care Discount

Responsibilities

• Answer busy phones
• Handles email communications
• Greet clients
• Admits and checks out patients
• Process payments
• Communicates information between clients, our doctors and technician staff
• Computer skills, customer service skills, both in person and on the telephone and cash handling abilities are a must
• Finds joy working at a fast pace to provide premiere customer service
• Thrives working as part of a fun, experienced, knowledgeable team
• Remains calm and collected in the face of an emergency or a difficult client situation