Client Services Representative

Casa Grande Animal Hospital is looking to add a quality team member. Our clinic is located halfway between Phoenix and Tucson. It is a quick 25 min drive from the Chandler area. Our clinic has been serving the community since 1962. We are a full-service animal hospital providing veterinary care to dogs, cats and large farm animals. We offer services such as wellness vaccines, sick exams, emergency services, surgical services, x-rays, ultra sound and farm calls.

Here at Casa Grande Animal Hospital our team is committed to providing each client and pet with incredible veterinary services.  We stirive for Good Culture for our Employees.  If you are a passionate and caring team player please apply today!  We are looking for a Positive Team Member for this fast paced client, who can multitask, but at the same time give "Excellent Customer Service"! Great Customer Service Skills is a must.

As a Receptionist you will:

~ Schedule: 4 days a week, 10 hour shifts

     We are open Mon-Sun 8AM-6PM, schedules are usually 7:30AM- 6PM, 8AM-6PM or 9AM-7PM

~ Check In and Check out Clients

~ Dispense Prescription items per Vet instructions

~ Schedule appointments

~ Phone skills to make calls and assist with scheduling

~ Prioritize multiple tasks in a calm, organized manner

~ Use Avimark to add documentation and update client records

~ Maintain a positive attitude in all interactions with clients, pets and     other teammates.

~ Demonstrate ability to show empathy toward clients and treat pets     with compassion and respect.

Responsibilities / Qualifications:
• Knowledge of veterinary medical terminology and procedures.
• Experience with Avimark is preferred.
• Ability to work independently on assigned tasks as well as to     accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking – Understanding logic and reasoning to identify the    strengths and weaknesses of alternative solutions, conclusions or      approaches to problems.
• Must possess strong verbal and written communication skills, good    judgment and ability to manage stressful situations.

Benefits:
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off - for eligible positions only
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 2,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community!

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

•We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

•All job opportunities and applications are hosted on our official careers site: careers.nva.com

•There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees.  The team can provide more information about compensation and benefits for your specific location during the process.  For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.