Client Care Coordinator

Do you have a passion for pets? Are you looking for a great company to work and grow all while being within a beautiful setting?

Augusta Valley Animal Hospital is a state-of-the-art facility. The building consists of 15,500 square foot complex that includes a boarding facility to house 55 dogs and cats.

For more information, please visit our website www.augustavalleyanimal.com 

Responsibilities:

• Greet clients and their pets with warmth and enthusiasm.

• Manage incoming calls, emails, and messages, providing responsive service and support.

• Schedule appointments, handle billing inquiries, and process payments.

• Maintain the cleanliness and organization of the reception area.

• Provide information on hospital services, policies, and procedures.

• Collect and manage patient records with confidentiality and attention to detail.

Qualifications:

• Experience in customer service or client care, preferably in a veterinary or medical office setting.

• Strong communication and interpersonal skills, with an ability to make clients feel welcome and at ease.

• Proficiency in using computers and standard office software.

• Exceptional organizational skills and the ability to multitask effectively.

• A compassionate nature and a genuine love for animals.

What We Offer:

• A competitive salary with benefits, including health insurance and employee discounts.

• A friendly and supportive team environment.

• Opportunities for professional growth and development.

• A fulfilling role making a difference in the lives of pets and their owners.

Only those candidates selected for interviews will be contacted by phone and/or email.